Thank you for reporting a problem with this service. We will consider your request and make any changes within 48 hours.
Anyone who has been affected by the death of a child of any age, from pre-birth to adult, under any circumstances, however recently or long ago. Because for a parent their son or daughter will always be their child, we also hear from, and support, parents whose 30, 40, 50 year old has died.
Whilst most calls are from parents, we do hear from many other family members – aunts, grandparents, brothers and sisters, friends - and also teachers, emergency services staff and healthcare professionals.
Our confidential, free helpline is open every day of the year.
Monday to Sunday 19:00 to 22:00
Monday, Thursday and Friday 10:00 to 13:00
Tuesday and Wednesday 10:00 to 16:00